For brokers and risk managers, the practice of nominating an adjuster to major accounts is not new. But, should the resolution of the occasional large claim be the only tangible benefit of such an arrangement? Can, and should, the benefit of nomination extend well beyond this to provide a more holistic approach to risk management generally?

Teceris believe a nominated adjuster can do so much more…….

Strong Account Management

The success of our service is largely due to the strong central control provided by quality account management teams and the strength of the relationships between our teams and the various parties in the claims process. You will have 24/7 access to your own carefully selected account management team providing you with a single entry point for notification and reporting for all claims worldwide. We encourage regular review meetings to constantly challenge the processes and improve systems to mitigate losses. Our “hands on” account management disciplines, and tailor made Loss Adjusting protocols provide an unparalleled service.

Comprehensive Understanding of your Needs

Our industry sector specialists have a comprehensive understanding of the market sectors in which we operate and many are account managers in their own right. We endeavour to meet with the key individuals in the claims process before losses occur so that relationships and processes can be established to ensure the smooth running of claims when they arise. We will provide you with a tailor made claims handling protocol.

Integral Part of the Risk Improvement Process

Central to our proposition is that our Loss Adjusting activity should become an integral part of the risk improvement process, complementing the services provided by Brokers and Risk Management companies. Our detailed knowledge of the industry sectors in which we operate and the lessons learnt from previous claims provide invaluable risk improvement support to you and/or your clients.

Worldwide Co-ordination of Losses

Consistency in the handling of claims is important wherever in the world the losses might arise. As the UK partner of the international loss adjusting company, vrsUniverse, Teceris manage multi-national accounts as well as blue chip national corporations. We are united by our passion and commitment to providing clients with a fast, uniform, proactive Loss Adjusting service anywhere in the world.

Management Information

Web-enabled MI provides instant access to real time claims data enabling the accurate monitoring of aggregate erosion and provision of risk improvement information.

Quality Loss Adjusting

Teceris has a proud Loss Adjusting heritage. We provide undiluted, traditional Loss Adjusting expertise, drawn from the leading adjusting houses in the UK. By way of underpinning our claims to experience and expertise we calculate that our loss adjusters have an average of 23 years service per person.

Claim Settlement is our Business

Our lateral thinking approach to problem solving is at the core of our service. We proactively seek to drive claims to an early conclusion to protect businesses and mitigate wherever possible the impact of business interruption losses.

Claims Management

Our teams of skilled technicians provide desk-top claims management solutions for large UK corporations and global players. In conjunction with Teceris Claims Management we offer services in many areas including:-

Property

Casualty

Construction & Engineering

Motor

Uninsured loss recovery

Constant Improvement

At Teceris, we encourage post-loss review meetings with all parties in the claims process, to discuss via an open forum, the lessons that can be learnt from major or complex losses. These meetings have been instrumental in improving contingency plans and processes to reduce risk exposure and mitigate future losses.

Teceris Credentials

We manage over 500 national and multinational corporate accounts across a wide range of industry sectors from transportation including rail and aviation to commercial property, retail, manufacturing and utilities including many of the UK’s largest FTSE100 companies. Teceris also offers seamless access to:-

Healthcare and Absence Management services

Legal Services Employee Benefits programmes

Building maintenance and development expertise

Supply chain solutions

Staff recruitment, learning and development services

Contact Us

For more information on our services, please contact:-

Peter Chart, T: 0870 402 7746 M: 07803 857326, E: Peter.Chart@Teceris.co.uk

Andrew Homewood, T:0870 402 7753 M:07711 118 579, E: Andrew.Homewood@Teceris.co.uk

Alastair Whiteside, T: 0870 142 5402 M: 07860 895 088, E: Alastair.Whiteside@Teceris.co.uk

Ian Huckstep, T: 0870 402 7749 M: 07860 611 923 E: Ian.Huckstep@Teceris.co.uk